If we are the customer we say things and feel annoying if our issues doesn't solve right away.
But if you are the one in the customer service support you do understand that both side. That's why customers support its so important to help resolve the issue of the customer. When you say solving the problem as soon as possible. But sometimes you can't solve it right away.
Even the superheroes have their own limitations. But as the customer service support you have to do everything to resolve the problem of the client. But sometimes you can't compromise yourself in order to resolve the issues. Because there are issues beyond your reach it will take a while. But as much as possible. You have to solve it right away. Because if you put yourself in their position you definitely the same.
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